At The Roster Method, operated by OVO Talent LLC ("Company," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when you visit our websites — rostermethod.com and alexgunnar.com — apply for our talent management training program, book a Strategy Call, or enroll as a participant. Please read this policy carefully to understand our practices regarding your personal data.

1. Information Collection and Use

When you visit our websites, interact with our funnel, submit an application, book a Strategy Call, or enroll in The Roster Method program, we may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number (for SMS and call communications, if you opt in)

• Instagram and/or TikTok handle(s)

• Billing and payment information (processed securely via Stripe)

• Responses to application and qualification questions submitted through our funnel or scheduling platform

Program Progress and Performance Data

Data related to your progress within The Roster Method program, including completed lessons and modules, curriculum phase advancement, coaching call attendance, and assignment completion. This information is used to track your performance, evaluate eligibility for the Certified Talent Director (CTD™) credential, and provide personalized support.

Credential and Certification Data

Upon successful completion of The Roster Method program, we collect and process information necessary to issue the Certified Talent Director (CTD™) credential, including your full legal name, credential number, and verification data. This credential is issued by The National Talent Board and may be delivered digitally and/or physically. Your credential status and verification data may be publicly accessible through The National Talent Board’s verification portal.

Communication Data

Any information you provide when contacting our team, participating in live coaching calls or group sessions, engaging in our private community, or communicating with our sales team during Strategy Calls.

Automatically Collected Data

When you visit our websites, we may automatically collect:

• IP address and geographic location (general)

• Browser type, version, and device identifiers

• Pages visited, time spent on each page, and referring URL

• Cookies and tracking pixel data (see Section 4 below)

2. How We Use Your Information

We use the collected information for the following purposes:

To Deliver Our Program

• Process your application and evaluate program eligibility

• Schedule and conduct Strategy Calls via our scheduling platform

• Enroll you in The Roster Method and deliver course materials via our learning platform

• Process payments securely through our payment processor

• Track your progress through our curriculum

• Issue the Certified Talent Director (CTD™) credential upon graduation

• Provide access to our private community and live coaching sessions

Customer Support

• Respond to your inquiries, address your concerns, and provide technical assistance

• Facilitate communication between you and our coaching team

Marketing and Communications

• With your consent, send you marketing materials and communicate with you about our services via email and SMS

• Send appointment reminders and follow-up sequences related to your application or enrollment status

3. SMS and Phone Communications

If you opt into our SMS program by providing your phone number through our application form, scheduling page, or other opt-in method, we will send you messages regarding:

• Strategy Call appointment confirmations and reminders

• Application and enrollment status updates

• Program-related communications

• Promotional offers and relevant content (with consent)

Message frequency varies based on your interaction with our service. Message and data rates may apply.

You can opt out at any time by replying “STOP” to any of our messages or by contacting us directly at roster@alexgunnar.com. Opting out of SMS will not affect your other interactions with our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also contact you by phone via our business line for sales-related and support communications. Phone calls may be recorded for quality assurance and training purposes, and you will be notified at the start of any recorded call.

4. Cookies and Tracking Technologies

Our websites use cookies, pixels, and similar tracking technologies to analyze traffic, measure advertising effectiveness, and improve your experience.

Meta Pixel

We use the Meta Pixel on rostermethod.com and alexgunnar.com to measure the effectiveness of our advertising on Facebook and Instagram, build retargeting and lookalike audiences, and track conversion events (opt-in, application submission, call booking, enrollment). This pixel may collect data about your browsing activity on our sites, which Meta may use in accordance with its own Data Policy.

Google Analytics (GA4)

We use Google Analytics 4 to understand how visitors interact with our websites, including funnel performance and page engagement. Google may use this data in accordance with its own Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our websites.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

• SSL/TLS encryption on all web forms, payment pages, and data transmission

• Secure storage of data within our CRM and all connected service provider platforms

• Payment information processed through PCI-compliant infrastructure — we never store your full credit card details on our servers

• Access controls limiting data access to authorized team members only

• Credential verification data stored securely with restricted access

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Information Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your information with trusted third-party service providers who assist us in delivering our program and supporting our operations:

• Customer relationship management (CRM) and communication platforms

• Payment processing services (PCI-compliant)

• Appointment scheduling and calendar platforms

• Course delivery and community platforms

• Digital credential and badge issuance providers

• The National Talent Board — Credential verification and public credential registry

• Phone and SMS communication providers

• Advertising and conversion tracking platforms (including Meta and Google)

• Website hosting and analytics providers

These service providers have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to keep your information confidential. They may not use your data for their own marketing purposes.

We may also disclose your information if required to do so by law, regulation, legal process, or in response to valid requests from public authorities (e.g., a court or government agency).

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Active program enrollment and course delivery

• Credential maintenance and verification (CTD™ credentials remain verifiable as long as the credential is active and in good standing)

• Ongoing customer and alumni relationship

• Legal, regulatory, and tax compliance obligations

• Dispute resolution

Applicants who do not enroll: application data is retained for up to 12 months to facilitate follow-up, after which it is securely deleted or anonymized unless you request earlier deletion.

When your data is no longer needed for any of the above purposes, it will be securely deleted or anonymized.

8. Your Rights

You have the right to:

• Access the personal information we hold about you

• Update and correct inaccurate or incomplete information

• Request deletion of your personal data (subject to legal obligations and active credential status)

• Withdraw consent for marketing communications at any time

• Opt out of SMS by replying STOP to any message

• Opt out of email marketing by clicking “Unsubscribe” in any email

• Request portability of your data in a commonly used format

To exercise any of these rights, please contact us at roster@alexgunnar.com. We will respond to your request within 30 days.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.

9. Children’s Privacy

The Roster Method program and our websites are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take immediate steps to delete that information.

10. Third-Party Links

Our websites and communications may contain links to third-party websites, platforms, or services (including but not limited to social media platforms, community platforms, and scheduling pages) that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of material changes by posting the revised policy on our website with an updated “Last Updated” date, or by direct communication via email. Continued use of our services after any changes constitutes your acceptance of the revised policy. It is your responsibility to review this policy periodically for updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

OVO Talent LLC

d/b/a The Roster Method

Email: roster@alexgunnar.com

Website: rostermethod.com

Last updated: March 5, 2026

© 2026 OVO Talent LLC. All rights reserved.